Privacy Policy

Effective Date: May 24, 2025

At PingPongMaster.net, we are committed to safeguarding your personal data and ensuring transparency about how we collect, use, share, and protect information obtained from our users. This Privacy Policy outlines your rights and our responsibilities under applicable data protection laws, including but not limited to:

  • European General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Indonesia’s Personal Data Protection Law (UU No. 27 of 2022)

By using our website, you acknowledge that you have read, understood, and agreed to the practices described in this policy.

About Us

PingPongMaster.net is operated by a small business entity located in West Java, Indonesia. Our platform combines an e-commerce store, blog content, educational resources, and affiliate recommendations tailored for table tennis enthusiasts worldwide.
📧 Email: info@pingpongmaster.net
📍 Registered Location: West Java, Indonesia

Types of Data We Collect

We may collect the following categories of personal and non-personal data:

Directly Provided Information

  • Full Name
  • Email Address
  • Phone Number (if applicable, during checkout or contact)
  • Shipping & Billing Address (for e-commerce orders)
  • Order details and transaction history
  • User-generated content (e.g., product reviews or messages sent via contact forms)

Automatically Collected Information

  • IP address and geolocation (approximate)
  • Device type, operating system, and browser type
  • Access time, pages viewed, referring URLs
  • Clickstream and on-site behavior
  • Cookies, tracking pixels, and similar technologies

Lawful Basis for Processing

Under GDPR and other laws, we process your data based on the following lawful bases:

  • Consent: when you opt in for newsletters or accept cookies
  • Contractual necessity: when fulfilling an order or responding to inquiries
  • Legal obligation: for tax, accounting, or compliance requirements
  • Legitimate interests: for fraud prevention, analytics, and service improvement

Use of Information

We use your data for the following purposes:

  • To process and fulfill orders, including shipping and notifications
  • To respond to inquiries or support requests
  • To send promotional emails (only with explicit consent)
  • To provide product recommendations and personalized content
  • To analyze website usage and performance (e.g., via Google Analytics)
  • To improve product offerings, customer service, and platform usability
  • To detect and prevent fraudulent activity or misuse of our platform

Use of Affiliate Links (Affiliate Disclosure)

This website contains affiliate links that may direct you to third-party sites, such as Tokopedia, Lazada, Shopee, or international partners. Clicking and purchasing through these links may result in a commission for us, at no additional cost to you.
We only promote products and services we believe in. All affiliate links are identified, and tracking cookies may be placed by third-party affiliate networks for commission tracking.

Cookies and Tracking Technologies

We use first- and third-party cookies for various purposes:

  • Essential Cookies: Required for core site functionality, such as login sessions and checkout.
  • Performance and Analytics Cookies: Used to collect anonymized data on site usage, behavior, and technical performance. Example: Google Analytics.
  • Marketing Cookies (If Enabled): Used by advertising platforms to deliver personalized ads. May involve third-party networks (e.g., Facebook Pixel, if integrated).

You can manage or withdraw consent at any time via our cookie consent banner (powered by Complianz). Most browsers also allow you to disable cookies manually.

Third-Party Processors

We share data only with trusted third-party services that help us operate and improve our platform. These may include:

  • Google Analytics: Website traffic and behavior analysis.
  • WordPress/WooCommerce: Order and customer management.
  • Payment Gateways: Transaction processing (e.g., bank transfer or local processors).
  • Email Marketing Tools (if enabled): Newsletter delivery and opt-in tracking.
  • Affiliate Platforms: Commission tracking and attribution cookies (e.g., Lazada, Digistore24).

We recommend you review their privacy policies for more information.

Data Retention

We retain your data for the following durations:

  • Order history, tax & invoicing data: minimum 5 years (for legal compliance)
  • Email addresses (newsletter): until unsubscribed or request for deletion
  • Analytics & cookie data: varies, typically 14–26 months unless consent is withdrawn

Data no longer required will be deleted or anonymized.

Your Rights

Depending on your jurisdiction, you have the following rights:

Under GDPR (EU):

  • Right to access your data
  • Right to rectification or erasure (“right to be forgotten”)
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent at any time

Under CCPA (California):

  • Right to know what data is collected and shared
  • Right to request deletion
  • Right to opt out of data selling (we do not sell personal data)

Under Indonesia’s PDP Law:

  • Right to access, correct, or delete your personal data
  • Right to withdraw consent
  • Right to data portability and notification of data breaches
  • Right to file a complaint with the Indonesian Personal Data Authority (once established)

To exercise your rights, contact us at info@pingpongmaster.net. We may request identity verification before processing your request.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or store data from children. If you believe a child has submitted personal data to us, please contact us for immediate removal.

Data Security

We implement reasonable technical and organizational measures to protect your information, including but not limited to:

  • Encrypted connections (SSL/HTTPS)
  • Firewall and malware protection (via plugins such as Wordfence)
  • Regular software and plugin updates
  • Access control and internal data restrictions

While no system is entirely secure, we take appropriate steps to minimize risk.

International Data Transfers

Your data may be processed in countries outside your country of residence. In such cases, we ensure that appropriate safeguards (such as Standard Contractual Clauses or equivalent) are in place to protect your data.

Policy Updates

We reserve the right to update this Privacy Policy to reflect changes in our practices, technology, legal obligations, or for other operational reasons.
Updates will be posted on this page with a revised “Effective Date.” Continued use of our site implies agreement with the current policy.

Contact Us

For any questions, concerns, or data-related requests, please contact:
📧 Email: info@pingpongmaster.net
📍 Location: West Java, Indonesia

Disclaimer: This Privacy Policy is auto-generated with best practices and legal references, but does not constitute legal advice. For complete compliance with applicable laws in your jurisdiction, please consult a qualified legal professional.